What is the minimum group size?
The minimum group size is 15 paying people.
I would like to travel to a destination that is not on your website or brochure? Can you still organize it?
Yes, just contact us and we will send you our best offer
How much of a deposit is required?
If you travel by ferry to the UK: €50 per person, non refundable If you travel by plane, deposit will vary according to each destination, please contact us for more details
Are deposits refundable?
All deposits are non-refundable but may be claimed through insurance if cancellation is due to illness or any other insurable reasons.
How can I confirm my tour?
Just call us or email us. The tour is definitely confirmed when we received the first deposits
What happens if somebody cancel at the last minute?
Please contact the office immediately to let us know. We would then contact the different suppliers to reduce the cancellation fees
Can you organize travel insurance for the group?
Yes, most of our trips includes standard insurance.
What document do I need to travel?
– if you travel by ferry to the UK, a passport or birth certificate (for the Irish national)
– if you travel by plane, your passport or ID card for European national
When do you require the extra passenger information for travel to Spain?
To make sure all the information is given to the airline in a timely manner we require the following information approx. 3 months before travelling. We require First Name, Surname, Nationality, Date of Birth, Passport Number, Expiry Date and Issue Date.
I would like the group to visit an attraction which in not in the brochure. Is it possible?
Yes, it is. Visits in the brochure and website are just a guideline. We can organize any visits you would like your group to do. Please note, that visits are however subject to availability at time of booking.
Do you send final document to the teachers?
Yes, we do. A few days before departure, we will send you the Final pack. It will include all the documents and information you will need during your trip (flights details,tickets, vouchers, addresses, telephone numbers…)
I need to contact you outside the office hours, do your have an emergency number?
We are reachable 24/7. In case of emergency during the trip, Details will be enclosed in the final itinerary.
What is my baggage allowance?
If you are traveling by plane, the offer included 10kgs hand luggage. It is possible to add at supplement check in luggage: 15kgs or 20kgs
Do you offer free places for teachers?
Yes, we do. Most of our offers include 1 free teacher for 10 students paying. Details would be on the offer.